Missing Activation Key

greenman
Posts: 4
Joined: 2011-06-09 20:25

Missing Activation Key

Postby greenman » 2012-06-05 17:39

The laptop I've been using for years is on it's last legs, so I've started to use a backup tower.

After using the Exchange Manager to install ImpAKT 3.7.1 and starting DW, the activation screen appears. I've tried Activate over the Internet, but everytime I quit, then restart, I have to reenter my user name + pwd. At this point, the screen states that the product has been installed to many times and to use the Offline activation option.

Problem is I can't find my Activation Key. Am able to log in to the product support center and see the links to re-download my purchase products, but can't find the activation key listed there or the original email in my system.

Ideas anyone?
david
energylevels2012
Posts: 58
Joined: 2012-07-22 16:41

Re: Missing Activation Key

Postby energylevels2012 » 2012-07-22 16:50

Did you get tbhis sorted, I;m trying to activate Kollection 3.7.1 but struggling ???
User avatar
Fred
Site Admin
Posts: 480
Joined: 2010-02-15 12:10
Location: Armagh, Northern Ireland
Contact:

Re: Missing Activation Key

Postby Fred » 2012-07-22 22:54

energylevels2012 wrote:Did you get tbhis sorted, I;m trying to activate Kollection 3.7.1 but struggling ???

Send you an email
Fred
eXel content Management Systems (XMS Systems)

Please click the "Accept the Answer" icon if you are happy with the response.
mountain_mart
Posts: 1
Joined: 2012-07-31 21:25

Re: Missing Activation Key

Postby mountain_mart » 2012-07-31 21:55

Fred
I am facing exactly the same dilema.
A recent rebuild of the PC has meant reloading all my software including DW and related extensions, but although I am using my registered email address and password, activation fails - can you help ?
Thx
xdaniel
Posts: 22
Joined: 2012-07-10 21:21

Re: Missing Activation Key

Postby xdaniel » 2012-12-01 18:18

Fred, now I have the same problem. Any idea? Daniel
manicsurfer
Posts: 1
Joined: 2012-12-17 22:31

Re: Missing Activation Key

Postby manicsurfer » 2012-12-17 22:41

Hi All

Apologies for bringing up again an issue it seems many of us have. I have a new machine and need to reinstall my Kollection Pro 3.7.1

Is this even possible to do now that the old Interakt site is no more. If any one can share information or shine a light on this one, it would be much appreciated.

Pretty much exhausted all other avenues.

Thank you in advance.
hobie14t
Posts: 2
Joined: 2011-06-14 05:11

Re: Missing Activation Key

Postby hobie14t » 2013-04-10 07:35

Fred wrote:
energylevels2012 wrote:Did you get tbhis sorted, I;m trying to activate Kollection 3.7.1 but struggling ???

Send you an email


I have the same problem, I have reinstalled my OS many times in the last few years and have recently went back to use Interakt extensions in Dreamweaver.
I can not activate them online and I dont have the offline key.

Is there a generic key that can be used to activate consider this product suite has been end-of-life?

I used the 30 day trial and want to continue but dont want to have to reinstall or play with my OS to get it to continue working.

Return to “Impakt”

Who is online

Users browsing this forum: No registered users and 1 guest